Leads. Converting Lead to Opportunity/Account/Contact. Opportunities. Potential sales in CRM.

Meetings, Calls, Tasks. Sending invitations to attendees. Shared Calendar. User can see schedules of coworkers.

Email Accounts. Automatic archiving emails from personal or group IMAP accounts. Incoming emails automatically get linked to corresponding records.

Activity Stream. Feed where changes and new additions of followed records are shown. Follow Button. User can follow particular record. Records one creates or those that got assigned to one are followed automatically.

Cases, Email-to-Case, Customer Portal, Knowledge Base.

Attaching document files & Document Folders.

Campaigns, Target Lists & Email Marketing.

Multiple phone numbers per record. Different types of phone numbers (Mobile, Office, Fax, etc.).

Data Import. Users. No user limitation in on-premise version. Teams. Users can be organized into teams. Roles. Access control can be set for whole team and specific user. LDAP Authentication & Currency Rates.

Layout Manager. Change layouts for detail and list views. Entity Manager. Create custom entities, fields and relationships.

Maps. Displayed based on address fields.