Internal IT departments are under continual pressure to provide immediate, expert technical support. We’ll provide the extra expertise and manpower you need in a hurry to get you quickly back up and running again.

Busy IT departments can experience huge swings in the volume of support requests they receive with many peaks and troughs. We’ll work as an extension of your internal IT team to pick up the excess during periods of high demand.

Your IT team may work daytime shifts and will need to support your infrastructure and users outside standard business hours, at weekends, on public holidays or round the clock. We provide out of hours Service Desk and on-site cover when your team isn’t available, helping you avoid the overhead of employing additional staff.

Finding quality and trustworthy technical staff is very difficult, costly and time consuming. Our people are experienced and fully capable to handle the pressure. They can quickly integrate with your team to cover absences such as holidays, sickness and training if you’re very busy and need extra technical resources to tide you over.

We can provide additional manpower and technical resources for project rollouts such as upgrades, installations and relocations - if you need an extra pair of hands or additional expertise.

You may have multiple offices but your IT team is based at your HQ. We can provide support and technical resources including any on-site visits to your regional offices to help rectify issues that can’t be dealt with remotely by your team.