We’re here to support you

Helping you improve internal efficiencies and deliver exceptional end-user experience to you and your customers.

We know that every business has different requirements so we offer a range of flexible options that scale to meet your needs. Access the precise service or area of expertise you need when you need it. We provide the right mix of people, technology and best practice to deliver an experience which is tailored to your business and their budget.

Our goal is to become an extension of your business. We provide your team with IT Support, guaranteed response and resolution times. IT is critical to the success of your business in terms of day-to-day running and as a differentiator. These days, it’s a requirement for business success.

What We Do

Is your internal team overstretched?

Support

Emergency Support

Internal IT departments are under continual pressure to provide immediate, expert technical support. We’ll provide the extra expertise and manpower you need in a hurry to get you quickly back up and running again.

Overspill

Overspill / Overflow Services

Busy IT departments can experience huge swings in the volume of support requests they receive with many peaks and troughs. We’ll work as an extension of your internal IT team to pick up the excess during periods of high demand.

Time

Out of Hours Cover

Your IT team may work daytime shifts and will need to support your infrastructure and users outside standard business hours, at weekends, on public holidays or round the clock. We provide out of hours Service Desk and on-site cover when your team isn’t available, helping you avoid the overhead of employing additional staff.

Stuff

On-site Staffing & Secondment

Finding quality and trustworthy technical staff is very difficult, costly and time consuming. Our people are experienced and fully capable to handle the pressure. They can quickly integrate with your team to cover absences such as holidays, sickness and training if you’re very busy and need extra technical resources to tide you over.

Extra

Extra Project Manpower

We can provide additional manpower and technical resources for project rollouts such as upgrades, installations and relocations - if you need an extra pair of hands or additional expertise.

Remote

Support for Remote Offices

You may have multiple offices but your IT team is based at your HQ. We can provide support and technical resources including any on-site visits to your regional offices to help rectify issues that can’t be dealt with remotely by your team.

Solutions

Discover more ways we can help.

Microsoft
HP
Cisco
Kaspersky
3CX
VMware

Why Work With Us?

One size does not fit all.

Our clients are our No.1 priority, we strive to exceed expectations and deliver service excellence, each and every-time.

We don’t employ call handlers. You’ll always speak to a highly skilled engineer who will deal with your issue straight away focusing on first-touch fix.

We provide IT support to suit your business needs: whether you’re an SME in need of fully managed support, or you’re an internal IT team that needs a little extra support, technical expertise or manpower, we can tailor to suit even the most demanding scenarios.

We are well experienced with in industry-leading systems with a suite of best-in-class IT Service Management (ITSM), Remote Monitoring and Management (RMM) and support tools providing the best customer experience possible.

Our support team is available 08:00AM to 08:00PM and usually responds in well under an hour. Visit our Help & Support Centre or Live Chat to contact them.

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Get Started in 3 Easy Steps


1. Assessment

Get the conversation started by contacting us for an estimate. Then we’ll schedule a complimentary, IT assessment.

2. Agreement

Engage in a no risk, month-to-month agreement tailored specifically around your business requirements and budget.

3. Support

We optimize your systems, onboard devices, work with your team and start providing exceptional IT Support.